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Last updated: November 2026 · Vitraga Solutions Private Limited, Mumbai
Vitraga Academy is owned and operated by Vitraga Solutions Private Limited ("Company", "we", "us", or "the Data Fiduciary"), headquartered in Mumbai, Maharashtra, India. We determine the purposes and means of processing personal data collected through our platform in strict conformity with India's Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Digital Personal Data Protection Rules, 2025 ("DPDP Rules", Notification G.S.R. 846(E)).
We collect and process only the personal data strictly required to deliver, secure, and administer our educational courses:
Personal data is collected and processed exclusively for specified educational, evaluation, and security purposes under Section 4 of the DPDP Act. We engage vetted Data Processors bound by contractual safeguards under Rule 6(1)(f):
Under Sections 11 through 14 of the DPDP Act and Rule 14 of the DPDP Rules 2025, you hold full statutory rights:
Request a summary of your personal data being processed and the third parties with whom it has been shared.
Correct inaccurate information or request account deletion, subject to statutory retention floors.
How to Exercise Your Rights (Access, Correction, Deletion, Nomination):
To request your data summary, correct details, request account deletion, or appoint a digital nominee (Sec. 14), simply email hello@vitraga.com from your registered email address with your specific request. Our team acknowledges all statutory requests within 48 business hours.
We maintain enterprise-grade safeguards under Rule 6, including TLS 1.3 encryption in transit, AES-256 encryption at rest, and strict database Row-Level Security.
Statutory Retention Hold: In compliance with DPDP Rule 6(1)(e) and Rule 8(3) (Seventh Schedule), when you request account deletion or withdraw consent, active commercial processing stops immediately. A secured archive is retained strictly for the statutory minimum floor of 1 year for cybersecurity forensics and statutory compliance before permanent purge.
In accordance with Section 13 and Rule 14(3) of the DPDP Rules 2025, you may submit any privacy concern directly to our designated officer:
Data Fiduciary: Vitraga Solutions Private Limited
Location: Mumbai, Maharashtra, India
Designation: Data Protection & Grievance Redressal Officer
Official Email: hello@vitraga.com
Acknowledgment SLA: Within 48 business hours
Resolution SLA: Within statutory 90-day ceiling (Rule 14(3))